Hi Everyone,
In a course that I am now facilitating and have for a number of years, with the same video content and new videos added......on the page where my video shows up there is a black screen prior to clicking on the arrow. Before there was always the image of the start of the video. And for some videos this is true. But not others.
Is this due to the recent video formatting change in Podia? I don't like having a black screen for my students/customers to see before starting a video.
Has anyone else had this difficulty recently? Just last week my videos were the same as previously.
Thanks for responses,
Pamela