Hi Podia Support,
I’ve been receiving multiple messages from subscribers saying they signed up for my freebies, confirmed their email, but never received the download link. They’ve checked their inboxes and spam folders, but the emails are missing.
I saw your recent notification about email delivery issues and wanted to check:
Is this problem still ongoing?
Is it affecting specific email providers (e.g., Gmail, Yahoo, etc.), or is it platform-wide?
Do you have any recommended workarounds for ensuring my subscribers receive their freebies?
This has been happening for at least a few days, and I’m concerned that I may be losing subscribers because of it. I’d appreciate any updates or fixes you can share.
Thanks for your help!